Concept Test Med operates the website concepttestmed.com. This Privacy Policy explains how we collect, use, and protect the personal information of visitors, students, and customers who use our website, courses, quizzes, and services.

By using our website, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Delivery address (for physical book orders)
  • Payment slip/transaction screenshot (for manual payment verification)

Account & Order Information

  • Course and quiz registration details
  • Order history (courses, tests, and books purchased)
  • Payment method used (bank transfer, Easypaisa, JazzCash, etc.)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website (via cookies and analytics tools)
  1. How We Use Your Information

We use the collected information to:

  • Process and confirm your course, quiz, or book orders
  • Verify manual bank transfer / mobile wallet payments
  • Enrol you in purchased courses and grant access to quizzes/tests
  • Communicate with you via Email and WhatsApp regarding your order, enrollment, or test results
  • Deliver physical books to your provided address
  • Improve our website, courses, and customer support
  • Send updates about new tests, courses, or important announcements (you may opt out at any time)
  1. Payment & Manual Verification Process

Concept Test Med currently processes payments via direct bank transfer and mobile wallets (such as Easypaisa/JazzCash). As part of our verification process, you are required to send a screenshot or photo of your payment slip via WhatsApp or email. This information is used solely to confirm your payment and enrol you in the relevant course or test. We do not store your banking passwords, PINs, or card details, as we do not process payments directly through the website.

  1. Cookies

Our website may use cookies to improve user experience, remember preferences, and analyse site traffic. You can choose to disable cookies through your browser settings; however, this may affect certain website features.

  1. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your information may be shared only in the following circumstances:

  • With trusted service providers who help us operate our website, process orders, or deliver books (e.g., courier services)
  • When required by law or to protect our legal rights
  • With your consent
  1. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Children’s Privacy

Our services are primarily intended for MDCAT and entry-test aspirants, some of whom may be under 18 years of age. If you are under 18, please ensure a parent or guardian is aware of and consents to your registration and use of our services. We do not knowingly collect sensitive personal information from children without appropriate consent.

  1. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to any legal or contractual obligations
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

  1. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including maintaining course/test records, order history, and legal or accounting requirements.

  1. Third-Party Links

Our website may contain links to third-party websites (such as payment apps or social media). We are not responsible for the privacy practices or content of these external sites.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Phone / WhatsApp: +92 333 9767 037 | +92 333 3060 839
Email: drtasaddiqhussionbhatti@gmail.com | dr_tasaddiq_hb@yahoo.com
Website: concepttestmed.com